Privacy Policy

1. Scope of Application

This policy applies to all personal information that tangmat.live collects when you visit tangmat.live, create an account, and use our services.

2. Information We Collect

• Information you provide: email, display name, password (stored encrypted), contact information.
• When logging in with Google: basic email, name and avatar shared by Google.
• Order data: links, quantities and options of orders you place.
• Transaction data: deposit history, balance and balance usage history.
• Technical data: IP address, device type and browser, cookies.

3. How We Use Information

• Create, verify and manage your account.
• Receive, process and fulfill orders.
• Process payments and manage balances.
• Provide customer support and handle complaints.
• Detect fraud and ensure platform security.
• Improve service quality and send transaction-related notifications.

4. Legal Basis for Processing

We process your information to perform the service contract between you and tangmat.live, to comply with legal obligations, and based on your consent when registering to use the service.

5. Information Sharing

tangmat.live does not sell your personal data. We only share information in the following necessary cases:

• Payment partners, to process your deposit transactions.
• Technical partners needed to operate the platform and fulfill orders.
• Government authorities when legally required.

6. Storage & Retention Period

Your information is stored for the duration the account is active and as long as necessary under legal regulations. Transaction data may be stored longer to meet accounting and legal requirements.

Order history is stored and displayed for the most recent 6 months only. Orders older than 6 months are removed from the system and cannot be restored. If you need to keep order records for reconciliation or accounting purposes, please export or save the data before that period expires. This does not affect your wallet balance.

7. Data Security

Passwords are hashed using BCrypt, connections are encrypted via HTTPS, and login sessions are managed with secure cookies. We apply internal access controls to limit who can access data. However, no system is absolutely secure — you should also protect your own login credentials.

8. Your Rights

• Access and edit information in your account's Profile section.
• Request deletion of your account and associated personal data.
• Withdraw consent for data processing (may affect service use).
• Complain if you believe your data is being processed incorrectly.

9. Google Login

When you choose to log in with Google, tangmat.live only receives basic information (email, name, avatar) and does not access any other data in your Google account.

10. Cookies

tangmat.live uses cookies to operate the website and remember your preferences. See details in the Cookie Policy.

11. Children's Data

tangmat.live services are not directed at persons under 15 years of age. If we discover we have collected data from children without guardian consent, we will delete that data.

12. Policy Changes

This policy may be updated from time to time. The latest version is always posted on this page.

13. Contact

For any privacy questions, please reach us via the support channels below.